Frequently Asked Questions
Visiting, buying, shipping and classes — the things people ask us most.
Visiting
Where are you?
We're located on Bastille Drive, behind Victor's Sushi, in Unit 4 on the far left side of the building we share with MEE Hmong Cuisine. Look for the Passage Gallery teardrop sign out front.
68 Bastille Drive #4, Pagosa Springs, CO 81147
When are you open?
- Mon–Sun · By appointment
Do I need an appointment to visit the gallery?
No, the gallery is open to walk-ins during opening hours. Classes are the thing that needs booking.
Buying
Is everything one of a kind?
Yes. Every piece in the gallery is an original, so when something sells it's gone.
How do I buy a piece?
Buy directly from the artwork's page, or come into the gallery. Anything without a checkout link can be enquired about through the contact form.
Can I commission something?
Yes, get in touch through the contact form and we'll talk it through with the artist.
Shipping
Do you ship?
We ship from Pagosa Springs, Colorado. Postage is calculated at checkout based on the size of the piece and where it is going. Everything is sent tracked, and anything of significant value is insured for its full price. You will get tracking details by email once your piece is on its way. If you are local, you are welcome to collect from the gallery instead — just let us know.
Classes
Do I need experience?
None at all. Most people who walk in have never touched glass, and nearly everyone arrives convinced they aren't artistic. We start with how to stay safe and how the tools work, then you're on it. Jared handles the genuinely tricky moments so you finish with something you're proud of.
What should I wear?
Closed-toe shoes and natural fibres — cotton or denim. Tie long hair back and skip loose sleeves. Everything else you need, including safety glasses, is here.
How long does it take?
Most sessions run 90 minutes to three hours depending on what you're making. The time on each experience page is the time at the bench, not counting the chat afterwards.
Can I bring kids?
Twelve and up can work at the torch with us. Younger kids are welcome in the studio to watch — it's a good show — but they'll need an adult with them the whole time.
When do I get my piece?
Glass needs to cool slowly overnight, so pieces are normally ready the next day. Collect it from the gallery, or tell us you're travelling and we'll pack and post it.